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ACSD#1 Technology

Mission & Vision

Mission:

Support and empower the educational community with technological solutions that allow members to succeed and enhance teaching and learning.

Vision:

Expand educational potential by providing the necessary tools and opportunities for students and educators to be successful now and in the future.

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Staff

Shawn Hime Headshot

Shawn Hime

Chief Information & Cybersecurity Officer

Kort Kinney Headshot

Kort Kinney

Network Systems Administrator

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Michael Guyett

Systems Administrator

Kendra Burns Headshot

Kendra Burns

PowerSchool Systems Administrator & Data Specialist

Sean Fimmel Headshot

Sean Fimmel

Senior Technician

Joshua Riffee Headshot

Joshua Riffee

Senior Technician

Rob Mitchell Headshot

Rob Mitchell

Senior Technician

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Alecia Davis

Senior Technician

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Mary Jo Yost

Administrative Assistant

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Jason Vanlandingham

Libarary and Technology Support Specialist

Classroom

Technology Help-Staff

Need help? There are two main ways to get Technology Help.

Join a live online session during school hours.

How To join a live session:

1: Login to ACSD#1's ClassLink

2: Navigate to the "District Resources" folder

3: Choose the icon "Tech-Help Live Session"

4: Click on a Technicians Name (A small app will download. Run the app)

5: Accept the permission from the app.

6: Chat with a live tech and describe your issue.

Submit a Ticket/Work Order for Technology Help

How to Create a Help Ticket Request:

1: Login to ACSD#1's ClassLink

2: Navigate to the**"District Resources" folder**

3: Choose the icon**"Tech-Submit Help Ticket"**

Troubleshooting/ Technology Guides