Need help? There are two main ways to get Technology Help.

Join a live online session during school hours.

The Technology Department has launched a new Virtual Helpdesk offering ACSD#1 faculty and staff quick and easy access to live help.

How To join a live session:

1: Login to ACSD#1's ClassLink

2: Navigate to the "District Resources" folder

3: Choose the icon "Tech-Help Live Session"

4: Click on a Technicians Name (A small app will download. Run the app)

5: Accept the permission from the app.

6: Chat with a live tech and describe your issue.

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Submit a Ticket/Work Order for Technology Help

Submit a Ticket online and ACSD#1 Technicians will assist you.

How to Create a Help Ticket Request

1: Login to ACSD#1'sClassLink

2: Navigate to the**"District Resources" folder**

3: Choose the icon**"Tech-Submit Help Ticket"**